Prioritizing You above all

Privacy Statement

Commitment to Privacy: At True Potential Healthcare, your privacy and the security of your medical information are of paramount importance to us. We are committed to protecting the confidentiality of your personal and health information and adhere strictly to all legal requirements, including the Health Insurance Portability and Accountability Act (HIPAA).

Information We Collect: We collect information that is necessary to provide you with quality care and to comply with legal requirements. This may include personal identification information, medical history, current health condition, and any other information pertinent to your health and care.

Use of Your Information: The information we collect is used to provide you with personalized medical care, process billing, communicate with you about your health and our services, and coordinate care with other providers when necessary. We may use your information to improve our services and perform internal analyses.

Sharing of Information: We only share your information with entities that are involved in your care, including specialists, labs, and pharmacies, or as required by law. We never sell or lease your personal information. Any sharing of information is done with your knowledge and consent unless required or permitted by law.

Your Rights: You have the right to access your medical records, request corrections, and be informed about how your information is used and shared. You also have the right to request restrictions on the use and sharing of your information and may choose how and where we communicate with you.

Security Measures: We employ rigorous security measures to protect your information both online and offline. This includes secure electronic health records, encrypted communications, and restricted access to physical records. Our staff is trained regularly on privacy and security practices.

Notification of Privacy Policy Changes: Any changes to our privacy policy will be communicated promptly to our patients. We will post the updated policy on our website and make it available in our office.

Contact Information: If you have any questions about your information or our privacy practices, please contact our office. We are dedicated to addressing any concerns you may have and to providing clear, transparent communication about your rights and our responsibilities.

Acknowledgement: By choosing True Potential Healthcare as your provider, you acknowledge that you understand and agree to our privacy practices as described in this statement.